GDPR

This page will explain how our organisation uses the personal data we collect from you when you use our website, https://guyguppy.me , and other sites we own and operate.

 

What this page covers?

  1. What data do we collect?
  2. How do we collect your data?
  3. How will we use your data?
  4. How do we store your data?
  5. Marketing
  6. What are your data protection rights?
  7. What are cookies?
  8. How do we use cookies?
  9. What types of cookies do we use?
  10. How to manage your cookies
  11. Privacy policies of other websites
  12. Changes to our privacy policy
  13. How to contact us
  14. How to contact the appropriate authorities

 

What data do we collect via this website?

Via our website we will collect personal information such as name, address, telephone number and email address. Alongside this we will also seek to collect physioloigcal, anthropometrical and nutritional information from you. This will be in the form of height, weight, skin fold measurements, body fat values, oxygen uptake values, blood hormone and substrate data, food consumption habits, and nutrient intakes.

 

How do we collect your data?

Register online or place an order for any of our products or services. Voluntarily complete a customer survey or provide feedback on any of our message boards or via email. Use or view our website via your browser's cookies. Use our SENPRO page when you register as a client.

 

How will we use your data?

The data we collect will be used to provide nutritional products and services to you, improve user experience, track website errors, track website usage, communicate with you in relation to any services purchased and build/design your nutritional support packages.

When Guy Guppy Performance Nutrition processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

 

How do we store your data?

Our Company securely stores your data at 12 Heath Lawns, Fareham, PO15 5QB and is stored on a password protected computer that is kept up to date with the latest anti-virus software. Your data will also be stored on data servers via the SENPRO platform. Guy Guppy Performance Nutrition will keep your personal data (name, contact details, physiological, anthropometric and nutritional information) for 5 years. Once this time period has expired, we will delete your data by using a specialist digital data disposal company.

 

Marketing

Our Company would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group. If you no longer wish to be contacted for marketing purposes, please click here .

 

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

 

The right to access -

You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification -

You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete.

The right to erasure -

You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing -

You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing -

You have the right to object to Our Company's processing of your personal data, under certain conditions.

The right to data portability -

You have the right to request that Our Company transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at:

  1. Call Us: 07879894000
  2. Email Us: hello@guyguppy.me
  3. Mail Us: 12 Heath Lawns, Fareham, Hampshire, PO15 5QB, UK

 

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org .

 

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

  1. Keeping you signed in
  2. Understanding how our site is used
  3. Track any errors on our site
  4. Identify usage

 

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality - Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

Advertising - Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address

 

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

 

Privacy policies of other websites

The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

 

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 1 November 2020.

 

How to contact us

If you have any questions about Our Company's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

  1. Call Us: 07879894000
  2. Email Us: hello@guyguppy.me
  3. Mail Us: 12 Heath Lawns, Fareham, Hampshire, PO15 5QB, UK

 

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.

  1. Call: 0303 123 1113
  2. Mail: ICO, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, UK